QardioTemp Troubleshooting

The table below outlines what to do when an error code appears on the display of your QardioTemp:

 

Message What it means What to do
mceclip1.png

Temperature measurement outside the displayed temperature range, skin/surface scan temperature ranging from 71.6°F~111.2°F (22°C to 44°C), is shown on the display with red LED.

 

Hi-temperature mceclip2.png111.3°F (44.1°C)

Lo-temperature mceclip3.png71.5°F (21.9°C)

N/A
mceclip5.png Appears when environmental temperature is below or above system operation range. Put the thermometer under operating temperature range of 50°F to 104°F (10°C to 40°C)
mceclip6.png Problem with the thermometer. Review the instructions and re-start the measurement procedure. If the problem persists, contact Qardio Support.
mceclip7.png Battery is low and “mceclip9.png ”appears on LCD. Please replace new batteries as soon as possible.
mceclip10.png Appears when the batteries can’t provide enough power for a test. Please replace new batteries immediately
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