This article describes best practices for patients that use QardioCore ECG while under the care of a physician. In general, QardioCore should only be used in conjunction with professional medical advice, diagnosis, or treatment, and not as a substitute, or a replacement for it.
How does my physician receive my QardioCore data?
Set-up
If QardioCore has been prescribed to you, your QardioCore and provided phone may have already been connected for you.
If you are using a personal phone or tablet, you will have to open the QardioDirect App, and log in with the credentials you configured through your physician's invitation. Once logged in, tap "Settings" and tap "Setup your QardioCore".
Follow the instructions to connect QardioCore to the QardioDirect App.
Using QardioCore
QardioCore does not have an on or off switch. Connecting the QardioCore strap will activate the device, which will automatically start streaming ECG data to the QardioDirect App.
When QardioCore is not in use, it will automatically switch off after a few minutes of inactivity. Reconnect the strap to switch the device back on.
Every 24 hours, QardioCore requires to be charged with the provided charging cable. Charge QardioCore for at least 2 hours.
How does my physician receive my QardioCore data?
QardioCore sends ECG data via Bluetooth to the QardioDirect App.
Always ensure to have Bluetooth enabled and keep the phone close to QardioCore. The QardioDirect App will send its recorded data to your physician for review.
If there is no Bluetooth connection between your phone and QardioCore, or if there is no active internet connection, data synchronization will happen at a later time. You can still keep wearing QardioCore to continue recording ECG.
To ensure your physician has access to all your data, we recommend that you charge QardioCore once every 24 hours. While charging, ensure that your phone has an active internet connection, and has Bluetooth enabled. All ECG data that did not sync throughout the day, will sync while your device is charging.
Wearing QardioCore
Prior to putting QardioCore on, make sure to:
- Clean and dry your chest before putting on the device.
- Wear the device below your sternum bone. The device should be snug but comfortable:
Women can opt to wear QardioCore underneath a wire-free or sports bra. This helps the device to stay comfortably in place:
If you have a more concave chest or are consistently finding it difficult for the top electrode to remain in contact with the skin, we recommend that you wear QardioCore upside down. The QardioDirect App will automatically detect if you wear QardioCore upside down.
Cleaning QardioCore
Keep your QardioCore clean and dry. A soft toothbrush or a nonabrasive, lint-free cloth to scrub it with a weak solution of fresh water and a mild neutral detergent.
To clean the QardioCore strap, wash it by hand or washing machine with mild soap and cold water. Let the strap air dry.
For any issues or questions about the QardioDirect App or using QardioCore while under physician care, contact patient.support@qardio.com or at +1 888 295 6985.