QardioBase 2 return policy

If you are not 100% satisfied with your purchase within 60 days of receiving your order, you may return it to us for a refund. No questions asked. 


If you bought your product directly from Qardio on, and you are not satisfied with your purchase within 60 days of receipt, you can return it following the below procedure. Your card will be credited upon receipt of the returned merchandise. Any items damaged due to reasons not covered under warranty cannot be accepted back for refund under our 60 Day Money Back Guarantee. Also, associated shipping fees are not refundable.


  1. Request return instructions  by contacting Qardio Customer Support at
  2. Return your product according to the instructions provided.
  3. Items must be received by Qardio within 30 days of receiving return instructions

NOTE: this guarantee only applies to orders placed on the Qardio Store at


QardioBase 2 also has a one-year limited warranty. For more information please contact our Customer Support team.


QardioBase is the wireless smart scale and body analyzer that combines intelligent features, ease of use, and sleek design to make weight and health management an integral part of your everyday life. Learn more about QardioBase smart scale here.

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